IZZA Hotel Policies

Check-in & Check-out:

Check-in: 3:00 pm
Check-out: 12:00 pm
As a House we will strive to accommodate early arrivals and late departures requests

Booking Guarantee:

A valid credit card is required at the time of booking to guarantee your reservation.
We have the right to pre authorise your card prior to arrival

Inclusions

All rates include breakfast, complimentary Internet access, a 45-min massage for one, and an airport transfer upon arrival only.

Standard Rate Policies:

A 50% deposit of your total room reservation is required upon booking.
Deposits will be fully refunded for modifications or cancellations made up to 15 days prior to arrival.
For modifications, cancellations, or no-shows within 15 days of arrival, the 50% deposit will be non-refundable or transferable.

Non-Refundable Rate Policies:

Full payment is required at the time of booking.
In the event of modification, cancellation, or no-show, the entire amount is non-refundable or transferable.

Special Requests:

While we strive to accommodate all special requests, including specific rooms, they cannot be guaranteed and are subject to availability.
All ages welcome upon availability.
Sorry, no pets.
Smoking in permitted public areas only.
Limited On-Site Parking Available.

Online Reservation Agreement:

By finalising your reservation, you acknowledge and agree to the rate and room policies of IZZA Hotel.

Taxes & Additional Fees:

All applicable taxes are included in our rates (City and Tourism taxes)